1. Who operates this website
This website is operated by Peter Reginald, ABN 57 221 340 918, a sole trader trading as Digital Sanctum and Naked Tech (“Naked Tech”, “we”, “us” or “our”). You can contact us through the Contact page.
2. Using the website
By using this website, you agree to these terms. If you do not agree, please stop using the website. You must not misuse the website, interfere with its operation, attempt unauthorised access, introduce malicious code, scrape it in a way that unreasonably burdens the service, or use its content unlawfully.
You may use automated tools to retrieve our public service catalogue at a reasonable rate and display its current information accurately, provided you attribute Naked Tech and link to the relevant service page. You must not misrepresent the catalogue or Naked Tech, overload or disrupt the website, or present catalogue information as a binding quote, accepted booking or confirmed appointment.
3. Website information
Website content provides general information about Naked Tech and its services. It is not a diagnosis of a particular technology problem and is not professional legal, financial or emergency-response advice. Service availability, scope and pricing may change, but any change does not alter a booking or quote already agreed with you unless we both agree.
4. Services and bookings
Enquiries do not create a booking. A service arrangement begins when the scope, timing and price are agreed. In-home and other customer services are governed by the Customer Service Terms and any written service-specific scope or quote accepted by you.
5. Intellectual property
Unless stated otherwise, Naked Tech owns or is licensed to use the website’s text, branding, graphics, layout and other content. You may view and make a reasonable personal copy for ordinary non-commercial use. Except for the automated catalogue use expressly permitted in section 2, no other reproduction, adaptation, publication or commercial use is permitted without prior written permission or another right provided by law.
6. Third-party services and links
The website may link to or embed services operated by other organisations. Their terms, privacy practices and availability are their responsibility. A link does not by itself mean that Naked Tech endorses every statement, product or service on the external site.
7. Availability and security
We take reasonable steps to keep the website available and secure, but do not promise uninterrupted or error-free access. You are responsible for using appropriate device, browser and network security when accessing the website.
8. Consumer rights and liability
Nothing in these terms excludes, restricts or modifies a right, guarantee, remedy or liability that cannot lawfully be excluded, including under the Australian Consumer Law. To the extent permitted by law, Naked Tech is not responsible for loss caused solely by your unlawful or prohibited use of the website, third-party systems outside our reasonable control, or reliance on general website information instead of an agreed service assessment.
9. Privacy
Our handling of personal information is described in the Privacy Policy. Do not send passwords, authentication codes, recovery material or sensitive financial information through an enquiry form.
10. Changes and governing law
We may update these website terms by publishing a revised version and effective date. The updated terms apply to later use of the website, not retrospectively to an agreed service. These terms are governed by the laws of Victoria, Australia, and the parties submit to courts with jurisdiction there.