Phone and tablet setup · Ivanhoe & Eaglemont
We set up one customer-supplied new device and use the supported same-ecosystem transfer path from one working unlocked phone or tablet, with you beside us and in control of every credential.
A clear starting point
The standard fixed visit covers a supported Apple-to-Apple or Android-to-Android move. Peter confirms compatibility, access and the likely transfer path before the appointment.
The $390 visit is designed for
Separate quote, provider or specialist work
Set up beside you
You enter every password, PIN and authentication code. The visit follows supported transfer tools, checks representative data and records anything that must continue or be reauthenticated afterwards.
What is included
We confirm the devices, ecosystem, working source, available access and supported transfer path before changing the new device.
We connect the destination to the existing Wi-Fi, apply essential supported updates where practical and guide you through personal account sign-in.
We start and supervise the manufacturer-supported Apple-to-Apple or Android-to-Android path for one source and one destination.
We configure supported screen lock, biometrics, backup and find-device features with your approval and customer-controlled recovery material.
We check appropriate contacts, photos, messages, apps, connectivity and ordinary device functions without promising that every item or app record can transfer.
You receive unfinished downloads, reauthentication steps, provider dependencies and the instruction to retain the old device until you have checked the move.
How it works
Tell us the source and destination models, whether the old device works and unlocks, and what information matters most.
We use the supported path while you enter credentials and approve security, privacy, backup and find-device settings.
We review ordinary functions and key data, record what is still downloading or needs provider action, and leave the source unerased for your own final checks.
Before the move
The GST-inclusive price covers local call-out in Ivanhoe or Eaglemont and up to two hours onsite for one person, one working unlocked source and one compatible customer-supplied new destination, using a supported same-ecosystem transfer plus core setup, representative checks and a written handover.
No. Transferability depends on the devices, operating systems, app publishers, account state and cloud services. We use the supported path and check representative data, but some apps and accounts require reauthentication or manual provider steps.
Cross-platform moves vary materially in what can transfer, so they are not included in the standard fixed visit. Peter can assess the devices and provide a separate fixed quote when the transition is supportable.
We can identify the official carrier pathway, but activation, eligibility, number porting and outages remain controlled by the mobile provider and are not guaranteed or included as an outcome of the standard visit.
No. myGov and banking access, recovery and identity verification must use the official provider channel. Naked Tech does not ask for banking PINs, card security codes or government identifiers.
No. You keep the source device unerased until you have independently checked the new device and any continued downloads or app sign-ins. Erasure, disposal and trade-in are outside the standard visit.
Prefer to write?
Include the source and destination types, whether the old device works and unlocks, and whether the move stays within Apple or Android. Do not send PINs, passwords, codes, banking details or government identifiers.
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