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Services & pricing · Ivanhoe & Eaglemont

Start with the problem. See the price before you book.

Choose what sounds closest. You’ll see the starting scope, what it costs and when a different service or separate quote makes more sense.

  • Local in-home support
  • Scope agreed first
  • No open-ended hourly billing
Technician setting up a home technology device beside a window
Deliberately local In-home appointments in Ivanhoe and Eaglemont.

Help with a problem

What’s happening at home?

These are the clearest starting points when you need a diagnosis, a safety assessment or a defined setup.

Describe the problem in your own words

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$190 fixed incl. GST

Wi-Fi dropout diagnosis

Wi-Fi keeps dropping out

Separate NBN, router, placement, interference and coverage problems before buying more equipment.

See the diagnosis
$190 fixed incl. GST

Slow Computer Performance Assessment

Computer running slowly

Understand what is slowing it down and whether fixing, upgrading or replacing it is the sensible next step.

See the assessment
$250 fixed incl. GST

Scam & account-security assessment

Scam or account concern

Calmly review what happened, inspect the affected device and prioritise the next safe actions.

Get scam & security help
$250 fixed incl. GST

Virus & Malware Diagnosis and Removal Visit

Possible virus or malware

Diagnose suspicious computer behaviour, complete safe user-level removal where practical and leave with clear written next steps.

See the diagnosis visit
$550 fixed incl. GST

Standard Windows Move

Setting up a new computer

Move one user and up to 250 GB from a healthy Windows computer to a new Windows 11 computer.

Check whether it fits
$190 fixed incl. GST

Printer Troubleshooting Visit

Printer won’t print or scan

Troubleshoot one existing printer with one primary device and get a clear next step if hardware or provider action is needed.

See the printer visit
$190 fixed incl. GST

Personal Email Troubleshooting Visit

Email stopped working

Troubleshoot one existing personal email account on one supported device, with credentials kept under your control.

See the email visit
$250 fixed incl. GST

New Printer Setup Visit

Setting up a new printer

Get one new household printer connected to one primary device, tested and ready for everyday use.

See the setup visit
$250 fixed incl. GST

Computer Backup Setup Visit

Backups are not set up

Configure one automatic local or cloud backup for one computer, test a sample restore and leave with a clear checking routine.

See the backup visit
$390 fixed incl. GST

Phone & Tablet Setup and Migration Visit

Setting up a phone or tablet

Set up one new phone or tablet and move supported data from one working device while you keep control of accounts and credentials.

See the setup visit
$390 fixed incl. GST

Password Safety & Control Visit

Passwords reused, written down or scattered

Set up one supported personal password system across a computer and phone, with a practical recovery plan kept in your hands.

See the password visit

Clear from the start

How Naked Tech pricing works.

Each service page sets out what is included, where the boundaries are and the current price. All published prices include GST.

Published assessments

You see the defined starting scope and fixed price before booking. The local call-out is included where the service page says so.

Projects agreed first

Standard setups have a fixed price or a fixed project quote. Expanded or follow-up work is scoped separately before it starts.

Hardware at cost

When a project needs equipment, the hardware cost is shown separately and is not marked up.

What happens next

Help without the runaround.

  1. 01

    Choose the closest fit

    Open the relevant service page, or call if the problem does not fit neatly into one category.

  2. 02

    Confirm scope and price

    We make sure the service suits the situation and agree what the visit covers before work expands.

  3. 03

    Get a clear next step

    You finish with the agreed work completed or a plain-English explanation of what should happen next.

Still not sure?

Tell us what’s giving you grief.

Peter can help you choose the right starting point without making you diagnose it yourself.

Find the right help

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