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Home tech support · Ivanhoe & Eaglemont

We turn things on.

Straightforward in-home help for weak Wi-Fi, slow computers, malware concerns, backups, phone and tablet moves, printers, personal email, scams and everyday technology.

Clear scope. Fixed prices. No mysterious jargon.

Naked Tech technician helping with a laptop in a bright home

Start with the problem

What’s giving you grief?

Describe what is happening or choose the closest match. Each published assessment has a clear purpose, scope and practical next step.

Describe the problem in your own words

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$190 fixed incl. GST

Wi-Fi keeps dropping out

Separate NBN, router, placement, interference and coverage problems before buying more equipment.

See the diagnosis

$190 fixed incl. GST

Computer running slowly

Understand what is slowing it down and whether fixing, upgrading or replacing it is the sensible next step.

See the assessment

$250 fixed incl. GST

Scam or account concern

Calmly review what happened, inspect the affected device and prioritise the next safe actions.

Get scam & security help

$250 fixed incl. GST

Possible virus or malware

Diagnose suspicious computer behaviour, complete safe user-level removal where practical and leave with clear written next steps.

See the diagnosis visit

$550 fixed incl. GST

Setting up a new computer

Move one user and up to 250 GB from a healthy Windows computer to a new Windows 11 computer.

Check whether it fits

$190 fixed incl. GST

Printer won’t print or scan

Troubleshoot one existing printer with one primary device and get a clear next step if hardware or provider action is needed.

See the printer visit

$190 fixed incl. GST

Email stopped working

Troubleshoot one existing personal email account on one supported device, with credentials kept under your control.

See the email visit

$250 fixed incl. GST

Setting up a new printer

Get one new household printer connected to one primary device, tested and ready for everyday use.

See the setup visit

$250 fixed incl. GST

Backups are not set up

Configure one automatic local or cloud backup for one computer, test a sample restore and leave with a clear checking routine.

See the backup visit

$390 fixed incl. GST

Setting up a phone or tablet

Set up one new phone or tablet and move supported data from one working device while you keep control of accounts and credentials.

See the setup visit

$390 fixed incl. GST

Passwords reused, written down or scattered

Set up one supported personal password system across a computer and phone, with a practical recovery plan kept in your hands.

See the password visit

Not sure where to start?

Something else

Smart-home equipment, home offices and other everyday technology problems are welcome too.

See all services

Projects

Need a bigger setup?

Explore complete home technology projects with a defined scope and transparent pricing.

Compare all services & pricing

The Full Strip

Whole-home Mesh Wi-Fi

Diagnose weak spots and install enterprise-grade Mesh Wi-Fi for more reliable coverage throughout your home.

$900–$1,800 incl. GST

Fixed project quote + hardware at cost

View this service

The Power Pose

Home office setup

Turn a cluttered desk into a cleaner, better-connected workspace with cable management, monitor mounting and video-call lighting.

$350 incl. GST

Fixed project price

View this service

What happens next

Help without the runaround.

  1. 01

    Choose the closest problem

    Book the relevant assessment or tell us what is happening if you are not sure where it fits.

  2. 02

    Agree on the scope

    We confirm what the visit covers, the price and what may need a separate quote before work expands.

  3. 03

    Understand the next step

    You get plain-English guidance on what was done, what still matters and what is worth doing next.

Why Naked Tech

Straight answers. Local help.

The personality is playful. The advice, scope and pricing are taken seriously.

Naked Tech is operated by Peter Reginald, ABN 57 221 340 918, a sole trader based in Ivanhoe and also trading as Digital Sanctum. In-home appointments are available in Ivanhoe and Eaglemont from Monday to Friday, 9am–5pm.

30+ years in technology and support

Peter brings decades of experience to practical decisions about home technology.

Fixed prices and agreed quotes

Published assessments are fixed-price, while larger projects are scoped before work begins.

Hardware sold at cost

Where a project includes recommended equipment, the advice is not shaped by a hardware margin.

Ivanhoe & Eaglemont

A deliberately local in-home service area with local call-out included in published assessments.

Ready when you are

Let’s get you unstuck.

Tell us what is happening—without the jargon.

Find the right help

Search Naked Tech

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